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RETAIL INTELLIGENCE PLATFORM

AI Video Analytics for Retail Loss Prevention and Customer Intelligence

Turn your existing store cameras into an AI-powered retail intelligence platform. Detect known shoplifters with real-time blacklist alerts, recognize VIP customers the moment they walk in, and eliminate ghost shifts with automated staff attendance — all from your existing CCTV. No new hardware. 100% on-premise. BIPA and CCPA compliant.

The $112 Billion Retail Shrinkage Problem

$112B annual global retail shrinkage. Organized retail crime up 18% year-over-year. Internal theft accounts for 35% of all losses. Ghost shifts leak up to 8% of gross payroll.

Your cameras are already watching. They just aren't intelligent — yet.

Retail shrinkage through interconnected perspectives
Retail security and monitoring in action

Why Leading Retailers Choose Vizenta AI

Vizenta works with your existing cameras — Hikvision, Axis, Dahua, Honeywell, or any IP camera — with no new hardware and no cloud dependency. Everything runs 100% on-premise. No biometric data ever leaves your network. BIPA, CCPA/CPRA, and GDPR compliant. Deploy across a single store in under a week, scale to 100+ locations from a centralized dashboard.

Retail AI Solutions by Store Type

1

Multi-Location Retail Chains

Centralized loss prevention, blacklist enforcement, and staff attendance across all stores. Single dashboard. Regional manager visibility.

2

Jewelry and Luxury Retail

VIP customer recognition, high-value clienteling alerts, and discreet security. Personalize the luxury in-store experience while protecting high-value inventory.

3

Grocery and Supermarkets

AI-powered self-checkout monitoring, staff attendance verification, and organized retail crime (ORC) blacklist defense across all locations.

4

Quick-Service Restaurants (QSR)

Staff attendance and shift compliance for high-turnover environments. Ghost shift detection, break monitoring, and labor cost optimization per location.

5

Shopping Malls and Retail Parks

Tenant staff management, common area security monitoring, blacklist enforcement across the property, and visitor analytics for leasing decisions.

Real-Time Blacklist Alerts — Stop Known Threats Before They Act

Instant mobile alerts with photo ID when a blacklisted individual enters any store. Centralized watchlist management across all locations.

Facial recognition time clock eliminates buddy punching and ghost shifts. Saves 3–8% of gross payroll. Syncs to SAP, Oracle, ADP, Workday.

VIP customer recognition for luxury retail, jewelry stores, and high-end boutiques. Consent-based enrollment through loyalty programs.

Works with any existing IP camera — Hikvision, Dahua, Axis, Honeywell, CP Plus, Bosch. No new hardware investment required.

Reduce losses, protect your customers, and elevate in-store trust.

Automated Retail Staff Attendance — Eliminate Ghost Shifts and Buddy Punching

Ghost shifts and buddy punching are nearly impossible to detect with traditional time clocks or badge systems. Vizenta Gate converts your existing store entrance cameras into a facial recognition time clock. Every shift start and end is verified by face — not by a badge that can be shared or a PIN that can be memorized. Attendance data syncs directly to your payroll and HRMS in real time, eliminating manual timesheets and month-end reconciliation.

What You Gain:

Facial recognition time clock using existing store cameras. 100% identity verification — zero buddy punching.

Ghost shift detection flags clock-in without sustained presence. Real-time alerts for late arrivals, no-shows, and shift shortfalls.

Overtime tracking, break compliance monitoring, and direct integration with SAP, Oracle, ADP, Workday, and other HRMS platforms.

Multi-location dashboard for regional and district managers. 5x faster shift changeovers vs biometric terminals. Typical ROI within 90 days.

VIP Customer Recognition — Personalized Service From the Moment They Walk In

Vizenta VIP brings AI-powered clienteling technology to physical retail. Recognize your highest-value customers the instant they enter and trigger personalized service — tier-based greetings, purchase history alerts, and dedicated associate assignments. Customers opt in through consent-based enrollment. Once enrolled, Vizenta VIP identifies them via existing entrance cameras and sends a discreet alert to associates with name, loyalty tier, and personalized notes. For luxury boutiques and jewelry stores, the difference between an anonymous visit and a personalized one is often a five-figure transaction.

Tier-based VIP recognition — Platinum, Gold, Silver, or custom tiers. Real-time alerts to associate mobile devices or store tablets.

Purchase history and preference summaries pushed with each VIP alert. CRM integration for seamless customer profile syncing across locations.

Luxury retailers using AI-powered VIP recognition report higher average transaction values, increased repeat visit frequency, and stronger customer loyalty.

Transform data into revenue opportunities.

Results That Drive ROI

Vizenta AI delivers measurable ROI by minimizing risks, automating monitoring, and improving decision-making through real-time insights.

Shrinkage Reduction

$112B

Reduction

Payroll Savings

3–8%

Increase

Store Traffic Insights

99%+

Real-Time Visibility

Operational Costs

90 Days

Savings

Why Leading Retailers Trust Vizenta AI

Multi-location retail chains — Centralized loss prevention, staff attendance, and workforce analytics across all stores from a single dashboard.

Jewelry and luxury retail — VIP customer recognition, high-value clienteling alerts, and discreet security monitoring for premium inventory.

Grocery, supermarkets, and QSR — Shrinkage reduction through AI-powered monitoring, staff attendance verification, and ORC blacklist defense.

Shopping malls and retail parks — Tenant staff management, common area security, blacklist enforcement, and visitor analytics for leasing decisions.

Retail Workforce Intelligence and Store Analytics

Beyond attendance, Vizenta Workforce (formerly skillaHR) provides real-time workforce analytics to optimize staffing levels and reduce labor costs. Track staff presence by zone, identify understaffed periods during peak hours, and monitor break compliance — all from a single dashboard. Floor coverage heatmaps, labor cost per transaction metrics, and cross-store benchmarking give regional directors complete visibility.

The Blind Spot Economy: What Your CCTV Isn't Telling You About Retail LossThe Ghost Shift Epidemic: Why Your Labor Costs Are Higher Than Your HeadcountHow CCTV-Based Attendance Improves Store Readiness, Staff Utilization, and Retail Performance

Vizenta Products for Retail

Six AI-powered products that work on your existing store cameras. Each solves a specific retail challenge — deploy one or combine them into a complete retail intelligence platform.

Attendance

Vizenta Gate

Facial recognition time clock using your store cameras. Eliminates ghost shifts and buddy punching — saving 3–8% of gross payroll.

✓ Ghost shift detection ✓ Buddy punch prevention ✓ Payroll sync (SAP, ADP, Workday) ✓ Multi-store dashboard

Vizenta Gate

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Security

Vizenta Shield

Real-time blacklist alerts for known shoplifters, ORC suspects, and banned individuals. Centralized watchlist across all store locations.

✓ Instant mobile alerts  ✓ ORC network tracking  ✓ After-hours intrusion detection  ✓ Video evidence logging

Vizenta Shield

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VIP Recognition

Vizenta VIP

Recognize your highest-value customers the moment they walk in. Associates receive discreet alerts with name, loyalty tier, and purchase history. AI-powered clienteling for luxury retail, jewelry stores, and high-end boutiques.

✓ Tier-based recognition ✓ CRM integration ✓ Cross-location recognition ✓ Consent-based enrollment

Vizenta VIP

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VIP Recognition

Vizenta Guard

Mobile app for store security teams. Guards receive instant Shield alerts, complete patrol checkpoints, and submit digital incident reports.

✓ Real-time Shield alerts  ✓ GPS patrol tracking  ✓ Incident reporting  ✓ Escalation workflows

Vizenta Guard

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Workforce & Payroll

Vizenta Workforce

Mobile app for store security teams. Guards receive instant Shield alerts, complete patrol checkpoints, and submit digital incident reports.

✓ Shift scheduling ✓ Overtime calculation ✓ Leave management ✓ HRMS integration (SAP, Oracle, ADP)

Vizenta Workforce

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VISITOR MANAGEMENT

Vizenta Visitor

Manages vendor, contractor, and delivery check-ins using store cameras. Pre-registered vendors identified on arrival. Walk-ins screened against watchlists.

✓ Vendor identity verification ✓ Watchlist screening ✓ Host notifications ✓ Audit-ready visitor logs

Vizenta Visitor

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Frequently Asked Questions

How does AI detect shoplifters through existing CCTV?

Expand FAQ answerCollapse FAQ answer

Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Vizenta Shield uses facial recognition to match individuals against a watchlist database in real time. When a match is detected, staff receive instant alerts on their mobile devices with photo identification and incident history.

Can Vizenta replace our existing time clock system?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Yes. Vizenta converts your existing CCTV cameras into facial recognition time clocks. Employees are verified by face at entry -eliminating buddy punching, ghost shifts, and manual badge systems. Data syncs to your payroll and HRMS automatically.

Is facial recognition in retail stores legal?

Expand FAQ answerCollapse FAQ answer

Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Vizenta is designed for privacy compliance. All processing happens on-premise — no biometric data leaves your network. The platform is compliant with BIPA, CCPA/CPRA, GDPR, and other regional privacy regulations. Consent and notice mechanisms are built in.

What ROI can retailers expect from Vizenta?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Retailers typically see 3-8% payroll savings from ghost shift elimination, measurable shrinkage reduction from real-time shoplifter alerts, and increased VIP customer retention from personalized recognition. Most deployments achieve ROI within 90 days.

Does this work with my existing cameras?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Yes. Vizenta connects to standard NVRs and IP cameras (Hikvision, Axis, Dahua, Honeywell). No new sensors required.

How do you handle privacy (BIPA/GDPR)?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

All biometric processing happens 100% on-premise. No video or PII traverses the public internet. Vizenta is compliant with BIPA, CCPA, GDPR, and DPDP regulations. Consent mechanisms are built into the enrollment process.

What is AI shrink detection for retail?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

AI shrink detection uses computer vision and facial recognition to identify known shoplifters and suspicious behavior in real time through your existing CCTV cameras. When a blacklisted individual enters, staff receive instant mobile alerts.

How does Vizenta stop ghost shifts and buddy punching?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Vizenta uses facial recognition on your existing cameras to verify each employee's identity at entry. No badge swapping or buddy punching is possible. Ghost shifts are eliminated because only verified, present employees are logged.

How is Vizenta different from Verkada?

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Before

Transform how schools, universities, and coaching.

Before

Transform how schools, universities, and coaching.

Unlike Verkada, which requires proprietary cameras and cloud processing, Vizenta is 100% hardware-agnostic and processes data on-premise. This means zero cloud bandwidth costs, instant alerts with no latency, and full BIPA/GDPR compliance — all while using your existing cameras.

See Vizenta Retail Intelligence in Action

See how Vizenta turns your existing store cameras into a complete retail intelligence platform. Book a 15-minute demo and get a custom ROI assessment for your stores.